Nimble Babies Reviews
Nimble Babies Customer Reviews (11)
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Nimble Babies Customer’s Q&A
Nimble Babies FAQs
About Nimblebabies.com Payment Method?
Nimblebabies.com accepts payment by credit or debit card. However, it's important to note that PayPal is not currently accepted for subscription orders. This information is crucial for those planning to make purchases or subscribe on the website.
About Nimblebabies.com Prices and Cost?
Nimblebabies.com offers a subscription service for their products. Subscribers enjoy a 5% discount on every order, every time, across their entire portfolio of products. The subscription service is flexible, allowing customers to choose delivery intervals of 30, 60, 90, or 120 days. Subscriptions can be modified or cancelled at any time. Subscribers also get early access to promotions and offers, and are the first to discover new products. Some discount codes or coupons can be applied to subscriptions, but they only apply to the first order and not the repeat orders. If a customer wishes to cancel or modify their subscription, they can do so by logging into their customer account and clicking on the 'Manage Subscription' button. They can then select either 'Cancel' or 'Edit' to make changes to their subscription details, update their payment details, or cancel future orders. If a customer changes their mind, they can cancel their subscription and return their purchase within 14 days of starting their subscription for a refund, provided the items are returned unopened. Customers can also pause or skip a subscription by logging into their account, selecting 'Delivery Schedule', and clicking into the delivery they would like to skip. Payment information can be updated by logging into the customer's account on the site. However, there have been some customer complaints about money being taken and no products received, and poor customer service.
About Nimblebabies.com Popular Products and Services?
"Nimblebabies.com" offers a variety of products and services. The popular collections include Bottle Cleaning, Laundry, Surface Cleaning, and Hand Sanitiser. These products are formulated with plant-based ingredients to clean effectively and be gentle next to the skin. They contain no harsh chemicals, no allergens, no enzymes for worry-free use by parents. In addition to these, "Nimblebabies.com" also provides a subscription service. This service allows customers to get their favourite Nimble products delivered exactly when they need them. The subscription service offers 5% savings on every order every time for the entire portfolio of products. Customers can choose flexible shipping options between 30, 60, 90, or 120 days and can modify or cancel their plan at any time. Subscribers also get early access to promotions and offers, and discover new products first.
Nimblebabies.com Return Policy?
Nimblebabies.com has a detailed Return Policy. To initiate the return process, customers are advised to email at: hello@nimblebabies.com with their order details and the reason for returning the product. Alternatively, customers can call on +44 208 286 1909 to arrange a refund.
As for the Shipping Policy, every effort is made to deliver all products within the United Kingdom within 3 working days of acceptance of the order. Deliveries are made to the address specified by the customer when the order was placed. If the products cannot be delivered to the specified address for any reason (other than when the company is at fault), and the goods are returned to the warehouse after subsequent failed delivery attempts, the customer will be notified and the products will be stored at the customer's risk. If the customer wishes for the products to be redelivered, they will need to authorize the company to charge their credit card/debit card for re-delivery accordingly. All prices are reflected in GBP (£) and include VAT where applicable, providing that delivery is to a location in the UK. Orders outside of the United Kingdom may be subject to an additional charge. Ownership of the products shall pass to the customer once the company has received payment in full.
Please note that these policies are subject to change and it's recommended to check the website for the most up-to-date information.
Is there a refund policy for purchases on Nimblebabies.com?
Yes, there is a refund policy for purchases on Nimblebabies.com. If a product does not meet expectations or if a change of mind occurs, the product may be returned for a full refund. This is provided that the product is unused and in its original packaging, and the return is made within 14 days of receipt. To initiate the returns process, an email should be sent to hello@nimblebabies.com with the order details and the reason for the return, or a call can be made to +44 208 286 1909. Refunds will include the standard delivery charge but not the cost of returning the product. For subscriptions, under the Consumer Contract Regulations, a subscription can be cancelled and the purchase returned within 14 days of starting the subscription for a refund. The item(s) must be returned unopened. The cost of returning the order is the responsibility of the customer.
What products does Nimblebabies.com offer?
Nimblebabies.com offers a range of baby-friendly homecare products. These include the Laundry Lover - Baby Non-Bio Liquid Detergent, Cuddle Lover - Baby Fabric Softener, Sticky Stopper Antibacterial Cleaner Spray, Milk Buster Baby Bottle Cleaner, Germ Zapper - Hand Sanitiser Spray, and Potty Cleaner - Antibacterial Spray. They also offer a Baby Laundry Bundle and Gift Cards. All products are formulated with plant-based ingredients to clean effectively and be gentle next to the skin. They contain no harsh chemicals, no allergens, no enzymes for worry-free use by parents. These products are vegan, biodegradable, and made in the UK. They are suitable for anyone with sensitive skin or managing conditions like psoriasis or eczema. The products are also multi-award winners. The company was founded with the aim to deliver safe cleaning products that are as gentle on babies as they are on the planet.